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compliance Policy

Client Data Processing Agreement (DPA)

Effective Date: October 31, 2026
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Trade License: 3401322207

1. Roles and Scope For all personal and commercial data entered into a tenant portal, the tenant acts as the Data Controller, and Ruhanir IT acts as the Data Processor. We process data strictly in accordance with tenant instructions and agreed service agreements.

2. Technical Safeguards Ruhanir IT maintains organizational and technical measures: - Encryption in transit via TLS 1.3 - Authenticated tenant-scoped database queries - Administrative audit logs for critical database modifications

3. Sub-processors We only engage verified infrastructure sub-processors that meet strict data protection and reliability standards.

Language Priority: In case of any discrepancy or conflict between the English text and any Bangla translation, the English version shall prevail and govern all legal interpretations.

ভাষাগত প্রাধান্য: ইংরেজি পাঠ এবং কোনো বাংলা অনুবাদের মধ্যে কোনো ধরনের অসঙ্গতি বা বিরোধ দেখা দিলে ইংরেজি সংস্করণটি প্রাধান্য পাবে।

Questions regarding this policy?Contact our compliance and security desk at support@ruhanir.com or via telephone at +880 1570225573.